Managing Difficult Conversations Workshop

Designed to give people confidence in managing sensitive and challenging conversations with colleagues, staff or clients.

Abbeydale Training, a tenant at The Business Village, are putting on a free interactive workshop that will equip you with the tools to improve your relationships both at work and in your personal life.

By the end of the workshop participants will be able to:

• Manage expectations to prevent difficult situations
• Explore the balance in a relationship
• Identify typical challenging situations
• Practise communication strategies
• Understand the concept of psychological advantage

Click the link before to book your free place!